Client Services

  • We prioritise enquiries from organisations, offices, and individuals interested in commissioning research, retaining our services, or discussing collaborative ventures.

  • It begins with an initial no-cost discovery meeting to discuss objectives, requirements, and options. If we don’t think we can help, we’ll suggest alternatives.

The Discovery Meeting

  • What to Expect

    The first item on the agenda is to identify the challenge you want to address. You have information gaps or blind spots that are critical to your plans, policies, or ways of working. You need to make an informed decision about how to fix the problem. Our discussion starts with this.

  • Your Objectives

    Defining what you want to achieve comes next. What end state do you have in mind? What does success look like? Our discussion will focus on understanding your objectives, and any ideas or preferences you might already have for getting to that point.

  • Your Options

    We round out the meeting by going over some courses of action available to you. We explain our competencies, identify whether or not they align with your requirements, and we outline options for you to consider. We advise you on their feasibility and discuss indicative costs.

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Testimonials

  • "Mike's ability to bridge the worlds of academic research, intelligence analysis, and legal operations made him an invaluable strategic advisor. He brings to the table a combination of hands-on experience, intellectual rigour, and astute operational judgment. An exceptional consultant."

    — Executive Director, legal operations / international justice NGO

  • "What impressed me most was Mike's understanding that good intelligence isn't just about gathering information - it's about delivering practical insights that drive results. The strategic intelligence he provided directly contributed to Neptune winning new business."

    — Carl Sykes, Group Managing Director, Neptune P2P Group

  • "I don't know anyone outside of engineering and developer circles who researches AI as much as these guys do. Everyone in my entourage uses AI as a user. Mike takes it up a notch, as an inspector, for quality assurance, as a researcher, psychologist, and anthropologist. Next level."

    — Alaa Dalghan, Managing Director, Cognit DX

Pricing & Service Options

  • We charge fixed fees and day rates for our services. We can accommodate hourly billing for clients who prefer it. We may charge additional premiums depending on the level of difficulty or complexity of your requirements.

    Whether you engage us immediately or request a formal proposal before committing, we’ll provide transparent and predictable terms of engagement. We settle the conditions of the engagement, observing confidentiality, contract, and onboarding formalities, and agree deliverables, timelines, costs, and payment terms. We agree to a start date and get to work.

REQUEST OUR CATALOGUE

  • PRODUCTS

    Standalone, one-off deliverables for routine or common needs. They’re priced transparently and without the commitment of recurring services or the complexity of full-scale projects.

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    Our products are fixed fee deliverables that address common or recurring requirements.

    Productised deliverables are ideal for clients who need immediate support on something specific that doesn’t rise to the scope of a project or the complexity of a package.

    Products are priced transparently and predictably, and can function as extensions to projects or packages, with discounts and optional access to additional services such as R&D insights or specialised resources.

  • PROJECTS

    Projects are bespoke, non-recurring work of tightly defined scope and duration, priced to a daily company rate and predictable, fixed fee project budgets.

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    Projects can be as short as a few hours or as long as several weeks, months or longer. They’re distinct from products in that they address uncommon challenges or issues.

    We structure and price projects as stand-alone work, or as discounted bolt-ons for subscriber clients who need work done additional to what's covered in their packages.

    Clients benefit from a daily company fee consistent with UK MoD and FCDO rate tables. On very short projects we pro-rate the daily fee to actual consultant time expenditures.

  • PACKAGES

    Our subscription packages are recurring service bundles scaled for light to heavy usage, for as long are you need them, with no long-term commitment lock-ins.

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    This is our service of first resort for meaningful, cost-effective client engagement. It’s your point of entry to recurring, personalised advisory and technical support.

    Our packages operate on a retained basis. Clients benefit from roll-overs of unused technical support, no minimum additional spend, and no-penalty cancellation options.

    Additional benefits include discounted rates, privileged access to our R&D and basic research, and services tailored to accommodate different stages in the business life cycle.