A state in Europe engaged in diplomatic efforts with the de facto authorities of a post-conflict region.

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Situation: Very little was known about the de facto authorities. The client wished to have a broader knowledge base so that its desk officers and diplomats could more effectively prepare for talks with the de facto authorities. They were aware of a private collection of hardcopy primary sources that had been generated by the de facto authorities, including newsprint, magazines, laws and decrees, and other openly published materials. The collection was held in a remote location, physically inaccessible to researchers outside the country, could not be relocated, and the texts were in multiple languages read and spoken by very few in the Ministry.

Solution: A project was designed from scratch to preserve, organise, digitise and translate the collection. Digitisation equipment was procured or built, and digitisation and translation efforts were undertaken under austere conditions, in partnership with the collection owners. Over 50000 pages were digitised, 2 million words of text were translated from three different languages into English, and local staff received and implemented training in digitisation processes. The original collection was left in the safekeeping of a custodian in the country and thereby preserved as tangible cultural heritage, and the digital collection was donated to a university library to ensure future researcher access.

Impact: The project radically increased the store of publically available primary source data on the de facto authorities. Conversion of the collection from paper to digital media prevented loss of the physical materials, and of the information contained in them. The availability of an accessible and searchable digital archive enabled better informed diplomatic engagement with the de facto authorities, and researchers have authored multiple books and articles based on the newly available source materials.